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Disclaimer, Refund Policy & Terms of Use

Effective Date: 6 August 2025
Welcome to Hello Modern. This Disclaimer, Refund Policy, and Terms of Use (“Agreement”) governs your use of our website and services. By engaging with our services or using our website, you agree to the terms below.


1. Disclaimer

  • All information, advice, or recommendations provided on our website or through our services are for general information purposes only.

  • While we strive to use good SEO practices and modern design principles, we do not guarantee specific business outcomes, results, or search engine rankings.

  • Hello Modern will not be held liable for any losses, damages, or disruptions arising from:

    • Use of our website or services.

    • Third-party services or platforms (e.g., hosting providers, payment processors, analytics tools).

    • Business or financial decisions made based on our content, design work, or advice.

2. Refund & Returns Policy
We want our clients to feel confident when working with us. Our refund policy is as follows:

  • A full refund is available if cancellation is requested within 48 hours of purchase and work has not yet started.

  • If we have already allocated resources or begun work on the project, only a partial refund will be issued (to cover costs already incurred).

  • Once a project is completed, no refunds will be issued.

  • Refunds for hosting and domain renewals are not available once payment has been processed.

3. Terms of Use
By accessing or using our website, you agree to the following:

  • Permitted Use – You may use our website for lawful purposes only.

  • Intellectual Property – All content on our website (text, images, graphics, designs, etc.) is owned by Hello Modern and may not be copied, distributed, or reproduced without written permission.

  • Prohibited Use – You may not attempt to hack, disrupt, or misuse our website in any way.

  • Third-Party Links – Our website may contain links to third-party sites. We are not responsible for the content, accuracy, or practices of these external sites.

  • Service Access – We reserve the right to modify, suspend, or discontinue any part of our website or services without prior notice.

4. Governing Law
This Agreement shall be governed by and interpreted under the laws of South Africa. Any disputes will be resolved within South African jurisdiction.
5. Contact Us
If you have any questions about this Disclaimer, Refund Policy, or Terms of Use, please contact us at:
Hello Modern
📍 Falcon Street, Doornpoort, Gauteng, 0186
📧 info@hellomoderndesign.com
📜 Registration Number: 2008/177086/23

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